Important customer information
orders must be fully prepaid
The price does not include : transport price,
23% VAT & Custom taxes (where applicable).
These may be changed without notice by ESR.
The products are shipped to the
manufacturer's original packaging,
accessories, instruction booklet in English.
When you choose our own fright forwarders
and If the receipt of your order is any
damage or small anomaly in the packaging of
one or all of the 3 Roundffuser1 per carton
box that has occurred during transportation,
please specify in writing with your
signature on the waybill of delivery.
A picture of each of the damaged R1 is
Is very important to communicate with us by email
or by telephone within 24 hours of receiving
the shipment to proceed with the
replacement. If the customer violates this policy, ESR
will not make the claim of comprehensive
insurance from the shipment and shall not be
held responsible for damage in shipping.
For any questions, please consult
In many cases, I propose to customers to choose their own
freight forwarder in order to control the
transport fees. In this situation the transport
responsibility is fully yours. For each order,
I inspect personally that the all ordered R1 are
packaged in pristine condition.
ESR is committed to maintaining the privacy
of users of its website. Any information we
receive about you is used solely to improve
our services and to make easier and
appropriate content and services of the
We can use such information, with your
permission, to contact you and tell you
about the latest updates on our site or for
other marketing issues. ESR never shared
information obtained on its website with any
other organization and not what is going to
do in the future, unless required by
existing legislation. Nor sell information
provided by the client to ESR through our
Terms and Conditions
Acceptance and payment of the order: After
you place your order, you will receive an
email with the invoice and details of our
bank account. Upon receipt of your transfer
will start sending your order.
Shipping: Ask us the shipping costs when you
choose our freight forwarder collaborators.
This price does not include the
re-expedition. Shipping worldwide.
Delivery of goods: Unless otherwise
the delivery time of orders is between 1 and
25 days depending on the availability of the
In case you order the standard Roundffusor1
white color the shipping occurs within one
week from your prepayment.
Orders might be also delivered by the
various International carriers express ( DHL,
UPS or others) in the delivery address
specified by the customer and the person who
has been fixed as the recipient of the same.
These data will be entered in the delivery
order of the transport company, which also
indicate the number of packages shipment,
the total weight and order number.
Mr. Zainea Liviu Nikolae / ESR, 14
Peresiadou street, TK 11141, Athens, Greece
Tel/Fax: 0030 210 20 27
Mobile: 0030 693 66 07
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