Important customer information >  All orders must be fully prepaid

The price does not include transport price, Greek 19 % VAT & Custom taxes (where applicable).

These may be changed without notice by ESR. The products are shipped to the manufacturer's original packaging, accessories, instruction booklet in English. When you choose our own fright forwarders and If the receipt of your order is any damage or small anomaly in the packaging of one or all of the 3 Roundffuser1 per carton box that has occurred during transportation, please specify in writing with your signature on the waybill of delivery. A picture of each of the damaged R1 is required.
Is very important to us communicate by email or by telephone within 24 hours of receiving the shipment to proceed with the replacement. For any questions, consult liviu@zainea.com mail.  f the customer violates this policy, ESR will not make the claim of comprehensive insurance from the shipment and shall not be held responsible for damage in shipping. 

In many cases, I propose to customers to choose their own freight forwarder.

Privacy policy

ESR is committed to maintaining the privacy of users of its website. Any information we receive about you is used solely to improve our services and to make easier and appropriate content and services of the website.
We can use such information, with your permission, to contact you and tell you about the latest updates on our site or for other marketing issues. ESR never shared information obtained on its website with any other organization and not what is going to do in the future, unless required by existing legislation. Nor sell information provided by the client to ESR through our website.

Terms and Conditions

Acceptance and payment of the order: After you complete your order, you will receive an email with the invoice and details of our bank account. Upon receipt of your transfer will start sending your order or request.

Shipping: Ask us the shipping costs when you choose our freight forwarder collaborators. This price does not include the re-expedition. Shipping worldwide.

Delivery of goods: Unless otherwise indicated *, the delivery time of orders is between 1 and 25 days depending on the availability of the products.

* In case you order the standard Roundffusor1 white color the shipping occurs within one week from your prepayment.

Orders might be also delivered by the various International carriers express ( DHL, UPS or others) in the delivery address specified by the customer and the person who has been fixed as the recipient of the same.
These data will be entered in the delivery order of the transport company, which also indicate the number of packages shipment, the total weight and order number.